How the indoor pool maintenance and upgrades will effect patrons.
How long will the indoor pool be closed?
The indoor pool will be closed for approximately 5 months depending on how the work being carried out progresses. Completion date is expected in late June early July 2021
Why is the pool closed?
Since the pool was last upgraded in 2012 there have been a number of maintenance issues that have arisen which can only be undertaken by completely emptying the pool. We have taken this opportunity to do a full renovation of the area including pool water treatment system, water features, change rooms, seating, lighting and a few other minor maintenance items.
Why close the pool during the summer?
Closing the indoor pool during the warmer months allows us to continue offering programs in the outdoor pools which we would not be able to do in winter
Can I get a refund on my membership or a discount because the indoor pool is closed?
You can apply for a refund or suspend your membership if you are unable to use the outdoor pools. Additional suspension time will be available please see the Membership team at the gym desk if you need assistance.
Can I suspend my membership without affecting my suspension allowance?
Yes
Can I cancel my membership without penalty?
Yes.
Will the opening hours change?
Opening hours may change as we head into the quieter months but you will be informed well ahead of any changes.
Will the cafe still be open?
Yes, the café will still be open.
When will the spa area be closed and re-opened?
This is yet to be determined. Updates will be provided both here and on signs at the area when details are available.
Will the temperature of the outdoor pools change?
The outdoor pool temp will be raised. This will fluctuate with the ambient temperature but will be at least 27.5 degrees.
Will sun shades be erected in any of the outdoor pools?
Additional marquees are being investigated for use around and over parts of the outdoor pools.
Can I pay casually to use the pools?
Yes.
Will there be lanes available in the 50m and 30m pool for swimmers and a walking lane?
All areas will be very busy during Swim School hours:
- Monday to Friday - 9 am to 12 pm and 3.30 pm to 6 pm
- Saturday - 8 am to 4 pm and
- Sunday - 8 am to 2 pm
Lanes will be made available but may be busy. Click below link for lane availability.
Lap Lane Availability
Will entry prices/multi swim passes be discounted?
No. There will still be lanes available for exercise. Patrons can ask for a refund if they are not able to complete their exercise.
I use the hoist in the indoor pool. Will this be available/or similar for me in the outdoor pools?
The ramp and water wheelchairs will be available to enter the outdoor 50m pool but please contact the Centre if you need additional assistance.
Will there still be swimming lessons available and will there be new intakes?
Limited swimming lessons will be available due to reduced pool space outside. Please see the Swim School section above for more details or contact them on 9273 6082.
Will Aqua Classes be affected?
Yes. Aqua Balance will be cancelled during closure.
Will the car park be closed or reduced in size during the works?
Not at this stage.